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Effective Date: May 7, 2025

This Privacy Policy describes how Neyland House Beef LLC (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors to our website (www.neylandhousebeef.com) and customers who interact with our services.

By visiting our website or submitting any personal information through our forms, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, billing/shipping address

• Order Information: Products ordered, purchase history, transaction details

• Payment Information: Processed securely via third-party payment processors (e.g., Stripe, Square); we do not store full credit card numbers

• Device/Usage Data: IP address, browser type, pages visited, and time spent on the site (via cookies or analytics tools)

• Form Submissions: Information you voluntarily provide in contact or order forms

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2. How We Use Your Information

We may use your information to:

• Fulfill and deliver your orders

• Communicate with you regarding your order or inquiry

• Send updates, promotions, or newsletters (you may opt out at any time)

• Improve our website and customer experience

• Comply with legal or tax obligations

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3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers (e.g., payment processors, shipping services, email marketing platforms) for business operations

• Legal Authorities if required by law or to protect our rights

• Third-party analytics (e.g., Google Analytics) for traffic and performance tracking

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4. Cookies & Tracking Technologies

Our website may use cookies and similar tools to improve functionality and analyze site usage. You can adjust your browser settings to decline cookies if you prefer, but some site features may not function properly.

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5. Your Rights & Choices

• You can request access, correction, or deletion of your personal information by contacting us at neylandhousebeef@gmail.com.

• You may unsubscribe from marketing emails at any time using the “unsubscribe” link.

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6. Data Security

We take reasonable steps to protect your information through secure connections (SSL) and trusted third-party platforms. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

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7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will indicate when it was last revised. We encourage you to review it periodically.

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9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Neyland House Beef LLC
📧 Email: neylandhousebeef@gmail.com
📞 Phone: 979-814-0055